Hogard, ElaineEllis, Roger2012-06-112012-06-112006-04-01Evaluation Review, 2006, 30(2), pp. 171-1870193-841X10.1177/0193841X05278789http://hdl.handle.net/10034/228273This article is not available through ChesterRep.Within evaluation studies the process of programme delivery is relatively neglected and within that there has been little or no attention to communication as an aspect of process. This article identifies this lacuna and proposes the technique known as 'communication audit' as a way to address this gap. The use of the method is exemplified through several programme evaluations.enArchived with thanks to Evaluation Reviewcommunicationprogramme evaluationorganisational communicationcommunication auditArticleEvaluation Review