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The Politics of Time on the Frontline: Street Level Bureaucracy, Professional Judgment, and Public Accountability
Murphy, Mark Skillen, Paul
Murphy, Mark
Skillen, Paul
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2015-05-05
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Abstract
This article reports on a study carried out on the impact of quality assurance mechanisms on street-level bureaucrats in Northern England (teachers, nurses and social workers). A key aim of the research was to explore the ways in which these mechanisms negotiate the much older regulatory function of time. The findings suggest that these mechanisms contribute to forms of time compression across professional activities, time compression in turn having consequences for professional judgement. The study explores the mechanisms via which this occurs, while also examining the implications of the research for debates about democracy, political regulation, and public sector management.
Citation
Murphy, M., & Skillen, P. (2015). The Politics of Time on the Frontline: Street Level Bureaucracy, Professional Judgment, and Public Accountability. International Journal of Public Administration, 38(9), 632-641. https://doi.org/10.1080/01900692.2014.952823
Publisher
Taylor & Francis
Journal
International Journal of Public Administration
Research Unit
DOI
10.1080/01900692.2014.952823
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PubMed Central ID
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Article
Language
en
Description
This is an Accepted Manuscript of an article published by Taylor & Francis in International Journal of Public Administration on 05/05/2015, available online: doi: 10.1080/01900692.2014.952823
Series/Report no.
ISSN
0190-0692
EISSN
1532-4265