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Communication in organizations: An overview and provocations

Izak, Michal
; 
Case, Peter
; 
Ybema, Sierk
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Affiliation
University of Chester; University of the West of England; James Cook University; Vrije Universiteit Amsterdam; Anglia Ruskin University
EPub Date
Publication Date
2024-06-17
Submitted Date
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Chester Business School
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Abstract
The role that communication plays in social organization and processes of organizing has received considerable scholarly attention from multiple disciplines over several decades. This paper provides a review of the diverse literature that has sought to contribute to the understanding of communication and its implication for management and organization studies. An analysis of the SCOPUS database for the period 1980-2022 enabled us to cluster reference material and identify five perspectives which emerge from a review of the literature: communication as transfer, discourse, conversation (analysis), narrative, and Communicative Constitution of Organizations. These categories are not intended to be exhaustive, but they do provide a useful critical heuristic for navigating a field of study that might otherwise appear overwhelming. To map the terrain’s theoretical underpinnings, our study also adopted a problematizing approach to the review which revealed various conspicuous conceptual and empirical absences at a ‘field level’ which merit further attention. The paper offers provocations and suggestions that we expect will inform future studies of organizational communication. Possibilities for developing the field include paying attention to: (a) paralinguistic dimensions of communication; (b) communication in relation to actual work practices; (c) monologic communication; and (d) organizational communication in non-Western contexts.
Citation
Izak, M., Case, P., & Ybema, S. (2024). Communication in organizations: An overview and provocations. International Journal of Management Reviews, 26(4), 628-648. https://doi.org/10.1111/ijmr.12374
Publisher
Wiley
Journal
International Journal of Management Reviews
Research Unit
URI
http://hdl.handle.net/10034/628733
DOI
10.1111/ijmr.12374
PubMed ID
PubMed Central ID
Type
Article
Language
Description
© 2024 The Author(s). International Journal of Management Reviews published by British Academy of Management and John Wiley & Sons Ltd.
Series/Report no.
ISSN
1460-8545
EISSN
1468-2370
ISBN
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University of Chester
Additional Links
https://onlinelibrary.wiley.com/doi/10.1111/ijmr.12374